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Frequently Asked
Questions
1. What types of SIM cards do you offer?
We offer three sizes to fit most devices:
- Standard SIM
- Micro SIM
- Nano SIM
- eSIMs
2. Can I keep my current phone number?
Yes! You can port your existing number to our network during the activation process. Make sure to have your current provider’s account details handy.
3. What should I do if my SIM card is not working?
- Ensure the SIM card is inserted correctly.
- Check for network settings or coverage in your area.
- Restart your device.
- If the issue persists, contact our support team for assistance.
4. Can I use this SIM card internationally?
Yes, most of our plans include international roaming. Check your specific plan details for international coverage and rates.
5. How do I replace a lost or damaged SIM card?
Contact our customer service and we will send a replacement SIM card. A replacement fee may apply.
