At topsim.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

TopSIM.co.uk is a part of InTouch Communication Services Limited. Founded in 1998, we specialize in offering SIM cards tailored to meet your communication needs, including international and domestic calls.

Personal Information: When you register on our website, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.

Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site. This helps us improve our services and enhance your user experience.

Cookies: We use cookies to collect information about your browsing habits and to personalize your experience on our website. Please refer to our Cookie Policy for more details.

To Provide Services: We use your personal information to process your orders, manage your account, and deliver the products and services you request.

To Improve Our Services: We analyze usage data to understand how our website is being used and to make improvements.

To Communicate with You: We may use your contact information to send you updates, promotions, and important notices about our services.

For Legal Compliance: We may need to use and retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.

Advertising Partners: If you accept marketing cookies, we use Meta Pixel, which shares information about how you use our website (such as the pages you view and the plans you add to your basket) with Meta Platforms Ireland Limited, so we can measure and target our adverts on Facebook and Instagram. If you accept, contact details you enter in our forms (such as your email address, phone number, name and postal address) are also shared with Meta in hashed (scrambled) form, so Meta can match your visit to a Facebook or Instagram account. If you reject marketing cookies, none of this is shared. Meta may process this information outside the UK. You can withdraw consent at any time from “Cookie settings” at the bottom of any page. Please refer to our Cookie Policy for more details.

Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

You have the right to access, correct, or delete your personal information. You can also object to the processing of your data and request data portability. To exercise these rights, please contact us using the contact information provided below.

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us.